Responsible Gaming
Gaming Should Be Entertainment
At Kiwi Treasure Casino, we believe that online gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. While we offer exciting gaming experiences, it's important to approach gambling responsibly and within your means.
Set a budget you can afford to lose, play for fun, and never gamble more than you can comfortably spare. Remember: the house always has an edge, and losing is always a possibility.
Age Verification
Online gaming at Kiwi Treasure Casino is strictly for players aged 18 years and over. We are committed to preventing underage gambling and comply with all New Zealand regulations. Players must verify their age and identity during registration.
It is illegal for anyone under 18 to gamble online in New Zealand. If you are under 18, please do not use our services.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognise any of the following signs in your behaviour, it may be time to seek help:
- Chasing Losses: Trying to win back money you've lost by gambling more
- Hiding Your Gambling: Being secretive about how much time or money you spend gaming
- Loss of Control: Gambling longer or with more money than you intended
- Neglecting Responsibilities: Prioritising gambling over work, family, study, or personal relationships
- Financial Strain: Borrowing money, using credit, or missing bills to fund gambling
- Mood Changes: Feeling anxious, irritable, or depressed when not gambling
- Unsuccessful Attempts to Quit: Repeatedly trying to cut down or stop but being unable to
- Escalating Stakes: Needing to bet more money to achieve the same level of excitement
- Withdrawal Symptoms: Feeling restless or irritable when attempting to reduce gambling
Self-Help Tools & Safer Gaming Features
Kiwi Treasure Casino offers a range of tools to help you gamble responsibly:
- Deposit Limits: Set daily, weekly, or monthly caps on how much you can deposit
- Loss Limits: Restrict the amount you can lose during a specific time period
- Reality Checks: Receive pop-up reminders during your gaming session showing how long you've been playing and how much you've spent
- Session Time Limits: Automatically log you out after a set duration
- Self-Exclusion: Temporarily or permanently exclude yourself from our platform if you need a break
- Account Closure: Close your account permanently if you wish to stop gambling entirely
We encourage you to use these tools proactively. They are designed to support your wellbeing and keep gaming fun and safe.
Support Organisations & Resources
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these organisations:
New Zealand
- Gambling Harm Support: Free, confidential support for problem gambling in Aotearoa New Zealand. Visit www.gamblingsupport.nz or call 0800 664 262
- Problem Gambling Foundation: Community-based organisation providing support and information. Visit www.pgf.nz
- Samaritans Aotearoa: For emotional support and crisis intervention. Call 1737 (free, 24/7) or visit www.1737.org.nz
International Support
- Australia: Gambling Help Online
- United Kingdom: GamCare and GamStop
- Canada: Responsible Gambling Council
- United States: National Council on Problem Gambling
Need Help? Take Action Today
If you believe you have a gambling problem, or if someone close to you does, please seek help immediately. There is no shame in reaching out — support services are confidential, free, and staffed by trained professionals who understand problem gambling.
Contact Gambling Harm Support in New Zealand: 0800 664 262 or visit www.gamblingsupport.nz
Your wellbeing is our priority. Gaming should be fun — if it's not, help is always available.